How does the proofing process work?
For items which require a proof, you can expect one within 3-5 business days. You will receive 3 complimentary proofs during the proofing process. Any extra proofs after that will be subject to a $25 fee.
How can I track my package once it ships?
Once your order ships, you will receive a tracking number. Shipping costs will be included in your final payment.
Why does the color look different on the screen?
Because every monitor and printer is calibrated differently, the colors on the screen might not match what prints. Charming Tree cannot be held responsible for the way the color prints for this reason.